Effective Date: March 30th,2025

At Henergy Services, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.henergyservices.com or use our services, including equipment rentals, welding services, and related offerings. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with our website or use our services:

• Personal Identifiable Information (PII): Such as your name, email address, phone number, billing address, shipping address, payment information, and other details you provide when making a rental, purchase, or inquiry.
• Non-Personal Information: Such as IP address, browser type, device type, operating system, referring URLs, and other technical data collected automatically through cookies and tracking technologies.
• Payment Information: When making a payment for services, we may collect billing and payment information, including credit card details or other payment methods. This information is processed through a secure third-party payment processor.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

• Processing Rentals and Orders: To provide and manage the rental of equipment and services you request, including billing, shipping, and customer support.
• Customer Communication: To send important information regarding your rental, order status, updates, or changes to our policies. We may also use your contact information to answer inquiries and provide support.
• Marketing and Promotions: With your consent, we may use your contact information to send you promotional offers, news, or updates about our services. You can opt out of marketing emails at any time by following the unsubscribe instructions in the email or contacting us directly.
• Website Improvement: To analyze website usage patterns and improve our website’s functionality and user experience. This may include tracking the effectiveness of advertisements and content.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers to help us operate our business, such as:

• Payment Processors: To process payments securely.
• Shipping and Delivery Services: To deliver equipment and services you’ve rented.
• Marketing Providers: For email campaigns and promotional communications, if applicable.

We may also disclose personal information if required by law or to protect our rights, safety, or property.

4. Data Security

We implement reasonable security measures to protect the personal information you provide to us. However, no method of electronic transmission or storage is 100% secure, so we cannot guarantee absolute security. We encourage you to use strong passwords and keep your login credentials confidential to help protect your account.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to analyze website traffic, provide personalized content, and remember your preferences. You can control cookie settings through your browser, but please note that disabling cookies may affect your ability to use some features of our website.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccuracies in your personal information.
• Deletion: Request the deletion of your personal information, subject to certain exceptions.
• Opt-Out of Marketing Communications: You can opt out of receiving marketing emails at any time by following the instructions in the email or contacting us directly.

To exercise any of these rights or if you have any questions or concerns about your personal information, please contact us at [Insert Contact Email] or [Insert Phone Number].

8. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will post the revised policy on this page and update the “Effective Date” at the top. Please review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

• Email: hardwickhenry0@gmail.com
• Phone: 505-933-1204

By using our website or services, you consent to the terms of this Privacy Policy.